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Four Seasons

Hotels & Hospitality · Canada

Luxury hotel brand delivering concierge services through Messages for Business.

Use Cases

  • concierge
  • booking
  • support

Entry Points

  • web
  • maps
  • siri

Features

  • list picker

Expanded to 88 properties and 100+ languages (MacRumors, Oct 2018). Four Seasons pioneered luxury hospitality messaging, allowing guests to make requests, book restaurants, arrange transportation, and communicate with staff before, during, and after their stay.

Status
observed
Launch Year
2018