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Lowe's
Retail & eCommerce · United States
Home improvement retailer offering product help and order support through Messages.
Use Cases
- support
- commerce
Entry Points
- web
Lowe's uses Messages for Business to assist customers with product recommendations, order tracking, installation scheduling, and in-store pickup coordination.
- Status
- observed
- MSP
- LivePerson
- Agent Type
- unknown
- Spotlight
- no
- Apple Maps
- no
- Launch Year
- 2018